What we collect, and why.

What we collect

Information you give us. When you request a conversation, we collect your name and email address, and anything else you choose to enter: your company name, a phone number, and a message. We also receive the IP address the request came from.

Booking a session. When you book a session on our booking page, we collect your name, your email address, any notes you add, the time you choose, and your time zone, which your browser reports. The booking is stored in our systems and placed on our team’s calendar. It is not copied to any outside calendar service. We may email you a confirmation with links to reschedule or cancel; those links expire after 90 days. To protect the page from abuse, we record the IP address each booking request comes from. The booking page does not use analytics or advertising cookies; it uses your browser’s storage only for technical settings, such as how the page displays.

Text you enter into the live demonstration. The demonstration on our homepage asks for a company name and can take a free-text question. That text is sent to our AI model provider to generate the run you watch. We do not store it in a database. The brief a run produces is encoded into its own link, so it exists only where that link is kept.

Usage information. If you accept analytics cookies, we use analytics services to understand how the site is used: pages viewed, links and buttons clicked, approximate location derived from IP address, device and browser type, and referring page. Our own custom events carry no personal information: we never attach what you type, your name or your email to them.

How we use it

• To respond to your request, and to schedule, confirm, reschedule or cancel the session you booked.
• To run the live demonstration you started.
• To understand which pages and content are useful, and improve them.
• To keep the site available and secure, including limiting how often the demonstration can be run from one address.

We do not sell your personal information. We do not share it for cross-context behavioural advertising. We do not use anything you enter on this site to train AI models.

Cookies and similar technologies

Our analytics services set cookies and use browser storage to recognise a returning browser and group page views into a visit. They load only after you accept them in the cookie banner; until then, and if you decline, no analytics script runs and no analytics cookie is set. We remember your choice with one entry in your browser’s storage. You can change it at any time with Cookie settings in the site footer. We do not use advertising cookies, and the site works fully without analytics cookies.

Who we share it with

We use a small number of service providers who process information on our behalf, only to provide their service to us:

• our website hosting providers, which serve the site and the booking page and keep request logs;
• a cloud database provider, which stores bookings;
• two web analytics providers;
• an AI model provider, which generates the live demonstration;
• an email delivery provider, which routes your request to our team and sends booking emails;
• a text messaging provider, which alerts our team when you request a hardware quote;
• a rate-limiting service, which holds your IP address for 60 seconds when you run the demonstration.

Some of these providers process information in the United States. For the current list of providers by name, email sales@elyonsci.ai. We may also disclose information where the law requires it, or as part of a merger or acquisition of Elyon SCI, LLC.

How long we keep it

The demonstration’s rate-limiting record of your IP address expires after 60 seconds. On the booking page, the records used to limit abuse, which include your IP address, are kept until we delete them; you can ask us to. Bookings, including cancelled ones, are kept as a record of the meeting and deleted on request. Request logs are kept by our hosting provider for its standard log retention period. Contact requests are kept for as long as we are in conversation with you or your company, and deleted on request. Analytics data is kept according to each provider’s retention settings.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Email sales@elyonsci.ai from the address you gave us and we will respond promptly. Depending on where you live, you may have additional rights under local law; we will honour them.

Security

The site is served over HTTPS, and access to the information above is limited to the people who need it to respond to you. No method of transmission or storage is perfectly secure. See Security & Governance for how we handle vulnerability reports.

Children

This site is for businesses. It is not directed to children under 16, and we do not knowingly collect their information.

Changes and contact

When this policy changes, we update the effective date at the top of this page. Questions go to sales@elyonsci.ai.